Bank managers have overall responsibility for the efficient operation and profitability of their branch. This includes staff management, customer liaison, accounts monitoring, loans and other banking services.
Bank managers work in either branch and retail management, or in some form of specialist banking service providing support to branches.
Managers working in branch banking must run the bank profitably and within targets set by head office. They try to find out the banking needs of personal and business customers and promote the wide range of services the bank offers. This may include, for example, providing an automatic payroll service for an employer, or giving advice on pension funds, investments, insurance and tax to individual customers.
Managers look at customers’ requests for loans and overdrafts and decide on the conditions to attach to any loan facilities. Branch managers are also responsible for the day-to-day running of the branch, including personnel matters, training and monitoring work practices.
Managers working in specialist banking services work in a number of different areas. These include:
– Commercial and corporate banking
– Information technology
– Providing financial services.
Other managers may be based at regional or head offices dealing with trusts and investments, marketing, training or human resource management. At senior level, specialist managers assist in the formulation of policy and undertake economic research work.
Personal Qualities and Skills
As a bank manager you’ll need good communication and business skills and a methodical approach to problem solving. The ability to use and understand computers is important. You are likely to be given responsibility early on in your career.
Most entrants to bank management are graduates . However, entry requirements vary considerably between courses. Candidates should check prospectuses from the individual institutions.[Source: Bank Manager]